Problem:

• Efforts for promotion of mediation are primarily concentrated on legal professionals, leaving out the actual “consumers” of the service;
• The language used for the promotion of mediation is usually complex and hard to grasp from people with non-legal background;
• Lack of information and trust in the mediation process represents the biggest resilience to the expansion of mediation.

The aim of the initiative:

• To develop a rich in content online platform with training materials, adopting proven teaching methods;
• To provide online training courses in conflict management, negotiation, deal making, decision making, general communication targeting in a specific way various groups of individuals;
• To educate larger social groups through a free online platform aiming to increase day-to-day daily communication, conflict awareness and conflict management.

How to turn words into action:

• To outline the applicable teaching methods to be adopted and designate the content to be included in the platform,
• To make the online platform “visible” by promoting it to larger social groups.

A brief presentation of the project could be found at: http://issuu.com/smart_management_services/docs/mediation_for_all_project/1